Nova88 In Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy ("Policy") describes the practices of nova88 in ("We", "Platform") operating through https://nova88in.bet. This Policy applies to all users of the platform nova88 in — including website visitors, registered members, and active players — who are located in Malaysia or accessing our platform from Malaysia.

For the purposes of this Policy, several key terms you should be aware of:

• Personal Data: Any information that can be used to identify you directly or indirectly — including your name, identification number, address, phone number, email address, and financial data;
• Processing: Any operation carried out on personal data — collection, storage, use, disclosure, alteration, or deletion;
• Data Controller: Nova88 in, as the party that determines the purposes and means of processing your personal data;
• Third Parties: Any individual or organisation other than yourself and nova88 in.

This Policy is to be read together with Terms & Conditions nova88 in. In the event of any conflict between the two privacy-related documents, this Policy shall prevail.

Nova88 in only collect data that is necessary for legitimate purposes. The following are the categories of data we collect:

Nova88 in collect your personal data through several channels:

Nova88 in process your personal data only for legitimate and transparent purposes. The following are the primary purposes for which we process your data:

• Account management: Creating, verifying, and maintaining your account nova88 in yours, including identity verification and age eligibility;
• Transaction processing: Process deposits, withdrawals, and all financial activity in your account securely and accurately;
• Provision of betting services: Give you access to all games on nova88 in — sports betting (Malaysia Super League, EPL, badminton), Live Casino, blackjack, poker, lottery, and e-sports;
• Security & fraud prevention: Detect and prevent fraud, money laundering, and any activity that violates the terms of nova88 in;
• Customer support: Providing assistance and resolving issues you encounter with your account or the platform;
• Legal compliance: Fulfilling applicable legal and regulatory obligations, including Malaysia's PDPA requirements;
• Platform improvements: Analysing usage patterns (on an aggregated and anonymised basis) to enhance platform functionality and user experience nova88 in;
• Service communications: Send important notifications relating to your account, transactions, security updates, and changes to our terms.

Nova88 in does not sell your personal data. However, under certain circumstances, we may share your data with carefully selected third parties:

• Payment service providers: Providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX banks receive the transaction information necessary to process your deposits and withdrawals. They are bound by their own privacy policies and confidentiality agreements with us;
• Game software providers: Licensed and approved gaming providers that supply casino games, slots, and Sports Betting to the platform nova88 in. Only the minimum data required for gaming functionality is shared;
• Legal authorities: Where required by Malaysian law, court order, or direction from a competent authority, we may be obligated to disclose data to the relevant authorities. In such cases, we will notify you in advance unless prohibited from doing so;
• Audit & compliance: Auditors and consultants engaged to ensure compliance nova88 in under applicable laws and bound by strict confidentiality agreements.

All third parties working with nova88 in are required to process your personal data in accordance with privacy standards no less stringent than our own. We are responsible for ensuring this.

Nova88 in implementing comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• Encryption in transit: All data moving between your device and our servers nova88 in protected by TLS 1.3 protocol with 256-bit encryption;
• Encryption at rest: Sensitive data stored in our databases — including financial information and identification documents — is kept in encrypted form;
• Access controls: The "least privilege" principle is applied — staff are granted access only to the data necessary for their specific roles;
• Two-factor authentication (2FA): Internal systems nova88 in uses 2FA for all staff access to user data;
• Continuous monitoring: An active intrusion detection system operates 24 hours a day to identify and counter any cybersecurity threats;
• Regular security audits: Penetration testing and security audits are conducted on a regular basis by independent third parties.

Platform nova88 in uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you browse our website.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of the platform. nova88 in.

Nova88 in will not retain your personal data for longer than necessary. The following are our data retention guidelines:

• Active account data: Retained for as long as your account remains active and for an additional period following account closure as required by law;
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian accounting and tax legislation;
• KYC verification documents: Retained for 5 years after account closure in accordance with anti-money laundering requirements;
• Technical and activity logs: Retained for 12 months for security and troubleshooting purposes;
• Support communication records: Retained for 3 years for reference and dispute resolution purposes.

When the retention period expires or when you request deletion of your data (subject to certain conditions), nova88 in will securely delete or anonymise your data using appropriate methods.

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and global best practices, you have the following rights regarding the personal data we hold:

To exercise any of the above rights, please contact our Privacy Officer at privacy@nova88in.bet. We will respond to your request within 30 business days. For complex requests, this period may be extended to up to 60 days, with prior notification to you.

In certain circumstances, your personal data may be processed or stored on servers located outside Malaysia — for example, by cloud service providers or licensed gaming software providers. Nova88 in ensuring that any cross-border data transfers are conducted with adequate safeguards in place, including:

• Ensuring the recipient country maintains an equivalent or higher level of data protection;
• Using recognised Standard Contractual Clauses for data transfer agreements;
• Ensuring that recipients are bound by strict confidentiality and security obligations;
• Conducting risk assessments prior to any new data transfers to other countries.

If you would like to know more about the safeguards in place for cross-border data transfers involving your data, please contact our Privacy Officer.

Nova88 in may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When we make material changes, we will:

• Updating the "Last Updated" date at the top of this page;
• Sending you notifications via email or in-platform alerts nova88 in for significant changes;
• In the event of highly significant changes, we may request your explicit consent before continuing to process your data under the new terms.

We encourage you to review this Privacy Policy periodically. The latest version is always available at https://nova88in.bet/privacy-policy. Your continued use of the platform nova88 in after the amendments take effect will be deemed acceptance of the revised terms.

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact our Privacy Officer nova88 in:

• Email: privacy@nova88in.bet
• General support email: support@nova88in.bet
• Live Chat: Available 24/7 on the platform nova88 in
• Response time: Within 30 business days for privacy-related inquiries

We take every privacy inquiry seriously and are committed to addressing your concerns thoroughly, fairly, and within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.